Refund policy
Returns, Exchanges & Refunds
We want you to love your purchase! If you're not completely satisfied, eligible items may be returned or exchanged within 14 days of delivery.
To qualify for a return or exchange, items must be:
- Unworn, unwashed and in original condition
- Free of stains, odors, makeup or pet hair
- Returned with original tags attached (if applicable)
Final Sale Items include:
- Sale or clearance merchandise
- Jewelry
- Hats and hair accessories
- Personalized or custom items
- Beauty products
- Gift Cards
- Seasonal or holiday items
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or made an error with your order.
Once your return is received and inspected, approved refunds will be issued to your original payment method. Please allow 5-10 business days for your financial institution to process the refund. Original shipping charges are non-refundable.
If your item arrives damaged or if you receive the wrong product, please contact us within 3 days of delivery with your order number and photos so we can make it right.